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Privacy Policy

Emergency Plumber LLC – New Braunfels, TX

We get it—sharing your personal info online can feel risky. That’s why at Emergency Plumber LLC ("we," "our," or "us"), we keep things simple, clear, and respectful when it comes to your privacy. Whether you're browsing our website or calling us in the middle of the night for emergency plumbing, here’s how we handle your info.

1. What We Collect

When you use our site or reach out to us, we may collect a few things—just the basics needed to help you out:

Personal Info

  • Your name

  • Phone number

  • Email

  • Service address (if you send it through a form)

  • Any other details you choose to share with us

Non-Personal Stuff

  • Browser type

  • What pages you checked out

  • When you visited

  • Where you came from (like Google or another site)

  • Your IP address

2. How We Use It

We only use what you give us to make your experience smoother. That includes:

  • Answering questions or booking a service

  • Making sure the site runs fast and works well

  • Sending you updates or offers—but only if you say yes

  • Seeing what pages are most helpful so we can keep improving

3. We Don’t Sell Your Info. Period.

We’re in the plumbing business, not the data business.
We don’t sell, rent, or trade your information—ever. Sometimes we team up with trusted partners (like for website stuff or email tools), but they only use your info to help us do our job. That’s it.

If there’s ever a legal reason we have to share something (like a court order), we’ll follow the rules—but we’ll never share your info just because we can.

4. Cookies (Not the Fun Kind)

Yep, we use cookies on our website—those little data files that help us see what pages people are visiting and how the site’s performing. It helps us make things better, like faster load times or easier navigation.

Don’t want cookies? You can turn them off in your browser settings.

5. Keeping It Safe

We use solid, industry-standard protection to keep your info secure. That said, no online setup is 100% bulletproof. We take your privacy seriously and do our best to keep everything locked down, but we can’t promise perfection.

6. If You’re in California, Read This

If you live in California, you’ve got rights under the CCPA. That means you can:

  • Ask what personal info we’ve collected

  • Ask us to delete it

  • Say “no thanks” to any data sales (not that we do that anyway)

Want to make a request? Just get in touch using the contact info below.

7. Links to Other Sites

Sometimes we link to other websites we think might be helpful. Just know—we’re not in charge of those sites or their privacy policies. Always check their info if you’re curious.

8. Kids Under 13

We don’t knowingly collect info from kids under 13. If we ever find out we did, we’ll delete it right away.

9. We May Make Updates

We’ll probably tweak this policy from time to time to keep things accurate. When we do, we’ll update the date below so you know what’s new. If you keep using the site after changes, that tells us you’re good with the update.

Last Updated: August 1, 2025

10. Got Questions? Reach Out.

If something here doesn’t make sense—or if you just want to talk to a real human about your data—get in touch:

Emergency Plumber LLC
📍 New Braunfels, TX 
📞 (210) 900-0671
✉️ emergency.plumberllc@gmail.com
🌐 https://emergencyplumberllc.com

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